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Pick Up & Delivery Services

Home Pick Up & Delivery Services

Baby Mode Store - Pick Up
At Baby Mode we provide very flexible pick up options. Pick ups need to be booked at least 1 day prior to collecting your order, and you need to ensure that your vehicle can accommodate your load. We cannot warrant inappropriate loading of goods for pickups, so please plan your pick up carefully. Our friendly staff can advise you on what vehicle may be required for when you collect your order. 

Baby Mode Store - Delivery
If you require a contract delivery, just simply call one of our stores to arrange a quote. All contract deliveries need to be booked in prior and dates and times are subject to availability in your area. To provide the most cost-effective delivery we use local contractors that may require assistance from your end, you will be advised if this is required. Due to OH&S requirements our contractors will only deliver to ground floor levels and may require to use a wheeled trolley within your premises. If you require a more comprehensive delivery arrangement, please contact Baby Mode store and we can provide an appropriate alternative.

Baby Mode Online
At Baby Mode you can complete your purchase with confidence using our 100% secure SSL Encryption, with no sign up or registration required. Track your shipment 24 hours a day via the logistic link which can be found on your confirmation of dispatch email.

Please note that our online store office hours of operation are 9.30am - 5.00pm AEST Monday to Friday. Enquires outside these times can be emailed to info@babymode.com.au and will be answered the following business day.

Baby Mode Online - Pick Up
Baby Mode provides a service to allow you to collect you order in store. Please ensure that you select the in store pick up option in the Delivery method of either Baby Mode Epping or Sunshine stores. Please await notification call to confirm goods are ready for collection prior to coming into stores to ensure goods are available at location for you. Please ensure that you bring your online order number and photo ID with you upon collection for verification purposes.

Baby Mode Online - Delivery
Providing complete order is in stock and security check verification is completed goods are dispatched within 1-2 working days. If goods are out of stock you will receive a call or email of estimated availability within 48 hours, excluding public holidays and weekends.

Standard couriers do not ship to PO Box addresses, If you require a delivery to a PO Box address additional charges will apply. Standard couriers will ship direct to your nominated address between weekday business hours and if there is no one available to sign and accept delivery, a calling card will be left for you to contact our carrier to re-book delivery or pick up of your order. Additional charges may apply for redirection to another location. If you will not be home during business hours our couriers can deliver to a business address. This will ensure your order reaches you and cards are not left for collection at a later date. Please specify business name in the delivery address if you require this. 

Depending on delivery location please allow 4-10 working days for delivery as shipping time may vary depending on the area you live in. We endeavour to have every item listed on our site in stock at all times but in the event that goods are out-of-stock at the time your order is picked, you will receive a new delivery estimate within 1-2 Business days. If you choose to cancel the order, your purchase will be refunded upon request.

Please note that we only ship within Australia and all postage charges include insurance in the event of lost or damaged goods.

Baby Mode logistic partners are among the best in Australia and have won many awards of excellence in their field. We use reliable companies such as Australia Post, TNT, Toll IPEC, Couriers Please, Fastway Couriers, Hunter Express just to name a few.