ID Verification Process
Baby Mode Online - Verification Process
As Baby Mode is committed to protect all payments made through our business, during your purchase in the check-out screen, this pop up screen will appear regarding verification of a security check on the card used for the sale.
We only require a security check if the method of purchase is made via manual entry of a credit card instead of using the Paypal service. Paypal is a pre verified payment system so security check is not required for purchases used via this method.
If security check is required you will be contacted via phone or email. When contacted, purchaser will be asked to reply back to the order confirmation email with a scanned copy of identification which has the same first and last name as the card used for the sale.
Baby Mode requires this to verify the person who purchased the goods is the same person who has placed the order. This protects the card that was used for the sale and if verification cannot be supplied to the same details then we cannot dispatch order.
Rest assure that that any personal identification received is only used for security check purposes and as soon as ID is sited and information is verified all evidence will be destroyed from our records.
Once copy of identification is received and providing goods are in stock, your order will be dispatched within 1 -2 business days.
The following forms of identification will be accepted:
Vehicle Licence, Medicare card, Utility Bill or any other government certified document which has the same first and last name as the card used for the sale.
If you have any further questions regarding the Baby Mode online security check process please call: 03 9311 0675 and ask to speak with the Baby Mode online department.